Terms and Conditions for Internet Service Provider (ISP)

1. Introduction

These Terms and Conditions ("Agreement") govern the use of internet services provided by RAPIDTECH x Fiber. By using our services, you agree to comply with these terms.

2. Service Provision

• The Provider agrees to supply internet access as per the chosen plan.

• Service availability depends on network conditions and technical feasibility.

• We do not guarantee uninterrupted or error-free service.

3. User Responsibilities

• The user must ensure their equipment is compatible with our services.

• The service shall not be used for illegal activities, including hacking, spamming, or copyright infringement.

• Users must keep login credentials secure and notify us of any unauthorized access.

4. Fair Usage Policy (FUP)

• To ensure a quality experience for all customers, we may impose data usage limits or throttle speeds after reaching certain thresholds.

• Excessive bandwidth consumption may result in restrictions or additional charges.

5. Payment and Billing

• Fees are charged on a monthly basis.

• Late payments may result in service suspension or termination.

• Any government taxes or regulatory fees will be added to the bill.

6. Termination and Suspension

• Users may cancel the service by providing 5 days' notice.

• The Provider may suspend or terminate service for non-payment, policy violations, or legal reasons.

• No refunds will be provided for early termination unless otherwise stated.

7. Speed and Performance

• Advertised speeds are maximum speeds and may vary due to network congestion, device limitations, or technical issues.

• The Provider is not liable for slow speeds caused by third-party websites or services.

8. Privacy and Data Usage

• We collect and store necessary customer data for service provision and billing.

• We do not share personal data with third parties except as required by law.

• Users agree that their internet activity may be monitored to comply with legal and security obligations.

9. Liability and Disclaimer

• The Provider is not responsible for any damages or losses resulting from service interruptions, security breaches, or unauthorized access.

• Users agree to use the service at their own risk.

10. Changes to Terms

• The Provider may update these terms at any time, with prior notice where applicable.

• Continued use of the service after changes indicates acceptance of the new terms.

11. Contact Information

For any queries or complaints, contact us at:
RAPIDTECH x Fiber
Email: rapidtechxfiber@gmail.com
Phone: 0956-496-5286